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Trimax Privacy Policy.

At Trimax we take your privacy seriously and we endeavour to treat all personal data respectfully and fairly. Please read the Trimax Privacy Policy below for further information.

Updated November 2020

 

  1. Introduction
  2. Types of Personal Data We Collect
  3. Sources of Personal Data We Collect
  4. How We Use Your Personal Data
  5. Disclosure of Your Personal Data
  6. How We Store and Retain Your Personal Data
  7. Cookies and Similar Technologies
  8. Your Choices
  9. Your Rights
  10. Transfer of Personal Data to Other Countries
  11. Privacy Statements of Third Parties
  12. Changes to this Privacy Statement
  13. How to Contact Us

 

A. Introduction

Trimax Mowing Systems owns and operates websites and mobile apps which are referred to in this Privacy Policy as a “Service” or “Services.” Together with the Terms and Conditions, this Privacy Policy governs Trimax’s relationship with you in relation to the Services.

In this Privacy Policy, “Trimax Mowing Systems,” “Trimax,” “us,” “our” or “we” refers to the owner of the Services, whose registered headquarters office is 70 Maleme Street, Tauranga, New Zealand. “You” or “your” refers to the Services user.

“Personal Data” refers to identifiable information about you, including but not limited to your name, address, email address, telephone number, bank account details, payment information, support queries, or community comments. Personal Data does not include non-identifying information, such as data that has been aggregated and anonymized.

 


 

B. Types of Personal Data We Collect

Trimax collects the following types of Personal Data:

  • Identification information: your name and surname, your telephone number, your email address, your company name, any username you use to identify yourself in our Services, your IP address, your device type
  • Payment information: your debit or credit card number, your card expiration date, your CVV code, your billing address
  • Demographic information: your postcode, your preferences, your interests, your survey responses, your data collected through offers, your navigation through our Services including the pages you view and the links you click on
  • Internal records such as transactions from sales

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

 


 

C. Sources of Personal Data We Collect

Trimax collects your Personal Data through the following sources:

  • You provide it directly.
    Most of the Personal Data that Trimax collects is provided directly by the user of Trimax Services. Trimax collects the information you provide when you register for an account for any of Trimax’s Services, enter any information, communicate with Trimax, respond to Trimax surveys, upload content through Trimax Services, or otherwise use Trimax Services.

    Trimax may ask you to provide Personal Data when you register for an account with Trimax Services, download a catalogue, respond to a job application, email an offer, participate in community forums, engage with Trimax on social media, take part in training and events held by or involving Trimax, contact Trimax with questions, purchase Trimax products, or request support from Trimax.

    If you do not agree to provide your Personal Data, you may be unable to use certain Trimax Services.

  • We collect it automatically.
    Trimax collects some information about you automatically when you use Trimax Services.  Information which is collected automatically by Trimax is collected using cookies and similar technologies (see Section G).
  • A third party provides it.
    Personal Data may be collected from third party sources such as publicly available materials and databases, trusted third parties such as our marketing and research partners, or a tradeshow or organization database where you have opted into your information being shared at the time of registration. Trimax uses this information to supplement and/or validate Personal Data we have already collected.

 

D. How We Use Your Personal Data

First and foremost, Trimax uses your Personal Data to provide you with any services you’ve requested and to manage our relationship with you.

Provided you have opted in, we may:

  • Periodically send you promotional materials about new products, special offers or other information which we think you may find interesting, using the address or email address which you have provided
  • Contact you for market research purposes, for feedback on product and service improvement, or to take part in any research Trimax is conducting, which may also involve the engagement of a third party
  • Providing information you’ve requested, such as training or education materials, or information Trimax is required to send to you
  • Send you operational communications such as changes to our Services, security updates, or assistance with using our products or Services
  • Send you marketing communications in accordance with your marketing preferences
  • Use your Personal Data to display targeted advertising to you online through Trimax Services or through third party websites and their platforms, such as Google or Facebook
  • Use your Personal Data to enhance our Services or develop new Services to optimize your user experience and provide you with more efficient tools
  • Produce aggregated and anonymized analytics and reports which we may share publicly or with third parties for promotional purposes

Trimax may also use your Personal Data where we have a legal obligation to process and/or retain the information. Such legal obligations are not overridden by your rights.

If you have applied for employment with Trimax, the Personal Data submitted with your job application will generally be used for recruitment and other internal human resources purposes.

Trimax does not use the Personal Data we collect as a source for unsolicited emails or unsolicited postal mail. Trimax will not use your Personal Data to send you marketing or promotional material unless you have specifically consented to this.

 


 

E. Disclosure of Your Personal Data

Your Personal Data is primarily shared or disclosed internally within Trimax for the purposes described in this Privacy Policy. All Personal Data is processed in accordance with this Privacy Policy.

Your Personal Data is disclosed if necessary to complete any transaction you have requested or authorized, or to provide you with a product or service. For example, we may provide payment data to banks and other financial institutions to process a payment.

We may share or disclose your Personal Data with authorized dealers, distributors, merchants and business partners. For example, we may disclose your information to an authorized Trimax dealership to administer your relationship with Trimax, including assistance with obtaining quotes, purchasing equipment or services, ordering parts, managing products and services, and warranty service.

If you are an employee or representative of a customer or dealer, we share or disclose your Personal Data with said customer or dealer.

We share Personal Data with third party service providers (commonly referred to as “data processors”) to fulfill the purposes in this Privacy Policy on our behalf.  These include data management and storage services and other business support services such as mailing vendors.

We also share or disclose Personal Data with third party companies to perform specialized or professional functions for us (commonly referred to as “data controllers”). These include financial institutions, shipping companies, and other parties which support auditing, compliance and corporate governance functions.

Trimax Services contain plugins or third-party content such as social media connections. If you are logged in to a social media service while using a Trimax Service, the social media plugins may allow the social media platform to receive information on your use of the Trimax Services and link it to your social media account.

Should you wish to make public comments or statements about Trimax products or services or the relationship we have with you, we reserve the right to make such public comments as may be necessary to respond to or correct any misconceptions or errors of fact using the information that you have provided us.

We also share or disclose Personal Data for legal, compliance, governance, or litigation purposes.

Please note that we may also share and disclose information and data about you that is not Personal Data. For example, we may publish reports that contain aggregated, statistical and/or anonymized data about our customers and equipment.

 


 

F. How We Store and Retain Your Personal Data

Security is a priority for Trimax when it comes to your Personal Data. Appropriate technical and organizational measures such as multi-factor authentication and data encryption are in place to protect all Personal Data collected by Trimax.

Your Personal Data may be stored within third party services, such as software as a service programs, online data storage, or other cloud services or e-commerce systems.

Trimax strives to do everything reasonably possible to protect your personal information and privacy. Trimax cannot guarantee or warrant the security of any information you disclose or provide to us and Trimax is not responsible for the theft, destruction, or inadvertent disclosure of your Personal Data where our own security measures have been breached.

Your Personal Data will be retained for the period we consider necessary for completion of the uses indicated in this Privacy Policy or as required by law. The criteria for determining the period of retention include:

  • Trimax has an ongoing relationship with you
  • We have an ongoing business need to retain your Personal Data, in accordance with our data retention policies and practices
  • Applicable laws, regulations, tax or accounting requirements, or other legal processes require us to keep your Personal Data

 


 

G. Cookies and Similar Technologies

When you use Trimax Services or open or click a communication such as an email from Trimax, we (or third parties) collect information and data by automated means using collection technologies such as cookies.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used on our website. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Trimax has relationships with third parties to perform tracking and reporting functions for our Services. We also have relationships with third parties to help us deliver personalized content and relevant advertisements through Trimax Services or on third party sites and services you may visit. These third parties may also use cookies and other similar collection technologies to collect information about your use of Trimax Services and your activities on third party sites and services so that they can display targeted advertisements to you.

 


 

H. Your Choices

You may choose to restrict the collection or use of your Personal Data in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do or do not want the information to be used by anybody for direct marketing purposes. In some cases, you may not be able to utilize our full range of products and services.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us via our Contact Us page or unsubscribing via the email sent.
  • You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please contact us via our Contact Us page. You can write, call or email us at any time.
  • You may request that we discard and/or anonymize our records of your Personal Data once they are no longer required.

 


 

I. Your Rights

You have the right to:

  • Know why your Personal Data is being collected at the time of collection
  • Change your communication preferences at any time
  • Know what Personal Data we have about you and make sure it’s correct and up to date
  • Request a copy of your personal data
  • Ask us to restrict processing your Personal Data or object to our continued processing of your Personal Data
  • Request that we delete any Personal Data we hold about you (subject to legal restrictions which may require us by law to retain your Personal Data for a given period)

Trimax will not sell, distribute or lease your Personal Data to third parties unless we are required by law to do so. Trimax will not sell, distribute or lease your Personal Data to third parties for promotion by third parties unless we have your permission to do so.

 


 

J. Transfer of Personal Data to Other Countries

Due to the global nature of our operations, some of the recipients of your Personal Data as mentioned in Section E of this Privacy Policy may be located in countries outside of your area of regulation. International transfers will be to countries where Trimax has offices, including the United States of America, Australia, New Zealand, and the United Kingdom. For such transfers, Trimax will put in place adequate and binding measures to provide an adequate level of data protection. Please contact us using the information in Section M of this Privacy Policy if you have questions about the measures put in place to protect your data in the case of international transfer.

 


 

K. Privacy Statements of Third Parties

This Privacy Policy only addresses the processing of Personal Data by Trimax Mowing Systems. Other websites or platforms that may be accessible through Trimax Services, or whose features or functionality has been incorporated into Trimax Services, have their own privacy policies and practices. Our independent dealers, suppliers and business partners also have their own privacy policies and practices. We encourage you to familiarize yourself with the privacy policies and practices of all third parties before providing your Personal Data.

 


 

L. Changes to this Privacy Statement

From time to time, we may update this Privacy Policy to reflect new or different privacy practices. We will notify you on the Trimax website when material changes are made to this Privacy Policy.

 


 

M. How to Contact Us

Please contact us with any questions about our privacy policies or practices. We prefer to communicate with you by email to ensure that you’re put in contact with the correct person, in the right location, and in accordance with any regulatory time frames. Please visit our Contact Us page at trimaxmowers.co.nz/contact-us/ or email us directly at [email protected].

ANTI-BOUNCE SKIDS

REMOTE UNLOCK

Unlock the mower wings’ transport lock from within the tractor cab using the tractor’s hydraulic remote.

REAR ROLLER

Full width rear roller prevents scalping, permits the edge of the mower to be run along kerbs, adds to overall safety and produces striping.

STRIPING CAPABLE

Able to be paired with tractors as low as 25 hp, perfect for smaller budgets and compact tractors.

STRIPING CAPABLE

Full width front and rear rollers produce beautiful striping.

LOW HP REQUIREMENTS

The open deck design for grass processing, efficient belt drive system and a short mower front-to-rear allows for use on lower HP tractors.

ANTI-WEAR SKIDS

Anti-wear skids reduce wear on side channels when operating in rough or uneven terrain.

Belt-Tensioner

AUTOMATIC BELT TENSIONERS

Eliminates the need for belt adjustments and improves drive to the rotor.

Belt-Tensioner

PRUNING GUIDE

Helps direct prunings and other foliage into the front aperture of the mower, which would otherwise be too high or wide. It also helps keep debris away from the hydraulic system for protection in challenging environments.

Pruning-Guide

DISCHARGE CONTROL

Coarseness of mulch is controlled by the height of the rear flap. The finest mulch is produced with the flap in the lowest position, this low dispersion also improves safety in public spaces. Lifting the flap fully open whilst servicing provides uninhibited access to flails and rotor.

REPLACEABLE INTERNAL LINER

A 6mm (1/4″) replaceable internal liner reduces noise and minimizes outer body damage prolonging mower life.

Force-Liner

REPLACEABLE SKIDS

Wear skids on trailing arms prolong mower life in demanding terrain. The skids can easily be removed or replaced for maximum versatility between mulching and mowing.

 

SAFETY COMPLIANT

Meets international safety standards for thrown object protection and hand and foot ingress in every configuration.

 

MAINTENANCE-FREE ROLLER BEARINGS

New highly-rated sealed roller bearings require no regular greasing.

 

LOW MAINTENANCE

Easily accessible grease locations and maintenance-free features make regular service quicker and easier than ever. Unique rotor bearing and roller bearings can be replaced quickly and easily.

 

ROBUST ROLLER

Replaceable robust roller with 5mm-thick walls for demanding applications. Roller height is easily adjusted.

 

SMOOTH PROFILE

New internal rotor bearings create a smooth external profile to avoid catching on debris or vines and decrease the distance between the edge of the mower and the edge of the cut.

 

MOW AND MULCH WITH ONE MACHINE

Mow grass to a fine finish and mulch prunings up to 90 mm in diameter with one machine – or even in a single pass. Simply adjust the rear flap position and cut height to switch between fine turf mowing and heavy mulching.

 

MULTI-LIFT SYSTEM

ANTI-SCALP ROLLER

A raised front roller provides anti-scalp protection for your turf while improving long grass ingress and allowing for an easier hookup to your tractor.

 

LONG GRASS PERFORMANCE

New side channel and front roller designs improve long grass ingress, and lowered front flaps stand long grass up for a clean cut.

 

LOW MAINTENANCE

All moving surfaces have long life synthetic bushes, or greasable bearings and remote grease points for hassle-free maintenance.

 

TURF TYRE

Trimax turf tyres help distribute the weight of the mower for less ground disturbance.

 

ULTIMATE CONTOUR-FOLLOWING

Contour-following is compromised when decks are over 10′ wide. The X-WAM features multiple smaller decks for superior cut quality.

 

FULL HYDRAULIC OPERATION

The X-WAM uses full hydraulic operation for deck retraction into road transport mode.

 

WEAR RESISTANT SKIDS

Trailing skids made from abrasion-resistant steel extends bearing life and enables productivity in challenging environments.

 

FRONT CASTOR WHEELS

Front semi-pneumatic castor wheels allow the FlailDek FX to follow ground contours independently from the tractor.

 

SAFE CLIPPING DISPERSION

Safety is paramount when mowing in public areas. The FlailDek FX expels debris in a downward direction behind the mower.

 

SNAKE MULCH KIT

Save on purchasing dedicated leaf blowing and collection units with the Snake Mulch Kit. Retrofittable to existing Snake S1 & S2 models.

WHEELS RUN ON CUT GRASS

The rear deck is located between the transport wheels so grass is not flattened prior to mowing.

 

ROAD TRANSPORTABLE

Equipped with a roadworthy chassis and capable of being towed at highway speeds.

 

SUSPENSION

The Pegasus is fitted with a Duratorque Suspension System capable of highway speeds.


 

LOW MAINTENANCE

SteadFast Sealed Spindles have eliminated the tedious task of regular greasing. Snake now also features maintenance free pivot bushes.

 

RAPIDSET HEIGHT ADJUSTMENT

Clearly displayed cut height indicators allow for simple and easy alteration or resetting of cut heights. You can adjust heights without having to raise and lower the wings.

HIGH SPINDLE SPEEDS

The Trimax Topper has more spindles than comparison shaft driven toppers. These also spin at higher spindle speeds with shorter blade beams. This results in significantly more cuts per forward meter of travel and a much finer clip.

 

LOCTEK ROLLER BEARING RETENTION SYSTEM

A patent pending stubless roller bearing system for vastly improved retention, bearing life and replacement ease.

 

REPLACEABLE SKIDS

Skids on Warlord trailing arms prolong mower life in demanding terrain. The skids can be moved and replaced when required.

 

ANTI BLOCK SYSTEM

Topper spindles are fitted with a unique anti-block mechanism which deters long grass from catching and binding around the spindle restricting movement.

 

IMPROVES FEED QUALITY

Topping can be used to control poor quality pasture components such as removal of seed-heads and thistles and prevent their reoccurance.

 

ADVANCED DESIGN

Topper is short front to rear and mounts close to the tractor; allowing the use of smaller tractors. The high underbody clearance and open deck design allows for good flow of grass into the mowing deck and a clean ejection of cut grass.

 

LOW MAINTENANCE

With only 4 carefully positioned grease points and robust spindles with sealed ball bearings, the Trimax Striker has incredibly low maintenance requirements.

 

SAFE IN PUBLIC SPACES

Striker exceeds international safety standards and is backed up by our meticulous testing and support network. Striker is a mower that can be used with confidence even when mowing in confined areas.

 

ADVANCED DESIGN

Striker incorporates decades of experience with multi-spindled rotary roller mowers. Lighter than other Trimax mowers, it retains the attention to detail that minimises downtime and makes servicing easy. The cutting system, body integrity and sealed ball bearing spindles have been proven with extensive and rigorous testing.

 

REDUCED MAINTENANCE

We’ve eliminated the need to grease the pivot points and our updated spindle technology requires less maintenance and offers greater simplicity. You can spend more time mowing and less time maintaining!

 

EASY TO CLEAN

The improved belt chamber design includes front openings, allowing grass to be easily washed or blown out.

 

ACCURATE SPINDLE SETTING TECHNOLOGY

Trimax’s unique and protected spindle technology ensures spindle height is perfectly aligned across the length of each deck, providing the most accurate and consistent cut in the market.

 

LOW MAINTENANCE

To ensure optimum efficiency we’ve reduced the number of grease points by 15%, giving you 35% less maintenance costs than the Trimax Pegasus S3.

 

3 YEAR WARRANTY

We build mowers that last and they’re supported with a 3 year industry leading warranty. Our robust design, coupled with our experienced service and support network, ensures minimum downtime and maximum productivity.

 

SAFE CLIPPING DISPERSION

Safety is paramount when mowing in public areas. This is why Trimax has designed the Ezeemow FX to expel debris in a downward direction behind the mower.

 

STEADFAST SPINDLES

Somewhat of an operators dream, these spindles offer extremely low maintenance and remove the regular task of regular greasing. As such, costs are reduced and productivity is enhanced.

 

DISCHARGE CONTROL

Coarseness of mulch is controlled by the height of the rear flap. The finest mulch is produced with the flap in the lowest position, this low dispersion also improves safety in public spaces. Lifting the flap fully open whilst servicing provides uninhibited access to flails and rotor.

HYDRAULIC SIDE SHIFT

The Warlord S3 can be positioned directly behind the tractor or quickly offset by up to 19″. This feature assists with transport and manoeuvring around obstacles.

PRUNING GUIDE

Helps direct prunings and other foliage into the front aperture of the mower, which would otherwise be too high or wide. It also helps keep debris away from the hydraulic system for protection in challenging environments.

INTERNAL LINER

A 1/4″ replaceable internal liner reduces noise and minimizes outer body damage prolonging mower life.

MOST VERSATILE STEALTH

The improved cutting chamber and baffle design directs airflow from the blades out and over the rear roller. This improves cut quality and spread in both long and short grass.

 

QUIKLIFT PARTIAL DECK LIFT

Enables all three mower decks to be raised without disengaging the PTO to traverse driveways, footpaths and pavements.

 

AUTOMATIC BELT TENSIONERS

Eliminate the need for belt adjustments and improve drive to the spindles and blades.

ZERO TURN

Allows continuous cutting while turning sharply for maximum productivity.

 

ARTICULATION ABILITY

With three articulating decks the Snake has the ability to follow contours with minimal scalping.

EASY HEIGHT ADJUSTMENT

Clearly displayed stainless steel height indicators allow for the easy adjustment of cut heights without having to raise or lower the wings.

FULL WIDTH ROLLERS

A large diameter rear roller on the ProCut follows the contours and supports the mower across its entire width, providing excellent anti-scalp protection.

STAND ON COVERS

Provides safe and easy access to the rear of the tractor when coupling the mower.

 

BELT CAVITY DUAL WASH FLAPS

Provides easy access for removal of grass and drainage of water from belt cavity.

FULL WIDTH ROLLERS

Full width rollers on all decks follow the contours of the ground and provide excellent anti-scalp protection. Rollers also allow mowing along the edge of banks or paths, and produces a superb striping effect for those wishing to pattern their turf. Safety is enhanced as rollers contain debris in the cutting chamber.

RAPIDSET HEIGHT ADJUSTMENT

Clearly displayed cut height indicators allow for simple and easy alteration or resetting of cut heights.

LAZERBLADEZ

With their unique ’tilt forward’ design, carefully engineered centre of gravity and optimised blade thickness, LazerBladez achieve a superior cut and finish. They’re also cost efficient compared to reels or solid blade beams as only the fling-tip requires replacement.

 

REAR ROLLER

Full width rear roller prevents scalping, permits the edge of the mower to be run along kerbs, adds to overall safety and produces striping.

 

NEW IMPROVED ROTOR

Designed to withstand the toughest environments our new rotor is more durable ensuring downtime is kept to an absolute minimum.

 

UNIQUE CONVERTER

When in a downward position the converter creates suction, which lifts grass for a superb cut. For work in heavy grass, lift converter for increased grass intake.

 

LOCTEK ROLLER BEARING RETENTION SYSTEM

A stubless roller bearing system for vastly improved roller retention, roller alignment, increased bearing life and minimal maintenance. Includes our new increased strength tri-bolt bearing housing.

 

Trimax Snake Demo Video UK from Trimax Mowing Systems on Vimeo.

POWER SAVING FLAILS

With their aerodynamic profile our strong forged steel flails reduce hp requirements, yet generate sufficient updraught for a clean cut.

 

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